Individuals and Interactions: Unleashing the Power of 10x Teams

  1. Public: Register
  2. | Private/On-Site: Contact Us
  3. | OnDemand: Register

It isn't the team with the best people that wins; it's the people with the best team.

Sound like a cliche? Sometimes it is, but not when backed up with Individuals and Interactions for 10x Teams. Research shows that the productivity of software teams operating in the same industries can vary by a factor of 10 or more  -- a difference of "10x". This course develops high performance, high productivity, high quality interactions, which in turn supports creation of High Performance, 10x Teams. 

The Agile Manifesto states that, "We value individuals and Interactions over processes and tools." What does that really mean? This workshop explains, by diving into the details of human interactions, including working with different personalities, dealing with conflict, collaborating effectively, employing team decision making, creating shared vision, and building high performance teams. It is complementary to the more process-focused content in Agile practices like Scrum, Kanban, or Construx's 10x Software Development programs. 

Software projects rarely fail for technical reasons. They fail for reasons related to people. Make sure the people on your next project have the human interaction skills they need to succeed!


This intensively hands-on workshop focuses on developing excellent interpersonal and teamwork skills among software professionals, within software project teams, and within cross-functional teams. This workshop was inspired by the Agile Manifesto's ideal of valuing "individuals and interactions," but the workshop focuses on human interactions and is equally valuable to Agile and non-Agile teams. 

The software world has been moving toward more collaborative, interpersonal development modes for a decade. This course provides the human interaction protocols needed to maximize the value produced by those collaborations and interactions.

Who Should Attend

This workshop is most impactful when taken by an intact team, however the human interaction skills will be beneficial even when team members participate individually.  

Recommended participants include Project Managers, Technical Leads, Scrum Masters, Test Leads, Developers, Testers, Product Owners, Product Managers, Business Analysts, and anyone else who is directly involved in software projects. 


All of our public classes are held at the Construx Training Center

High Performance 10X Teams

  • Team basics
  • Characteristics of high performance teams
  • Role of teamwork
  • Effective vs. ineffective teams
  • Tuckman's stages of team development
  • Guidelines for team members and leaders
  • Self-Assess your teamwork skills
  • Action Plan

Leveraging Diverse Personalities to Form High Performance Teams 

  • Personality types
  • Social Style test
  • Interpretation of Social Style test results
  • Drivers (Lions)
  • Expressives (Otters)
  • Amiables (Golden Retrievers)
  • Analyticals (Beavers)
  • Personality substyles
  • Communicating with different social styles
  • Conflict resolution with different social styles
  • Working in teams with different social styles
  • Action Plan

Supporting Interactions with the RULER Model

  • Three steps to individual self-regulation
  • Supporting high performance teams with emotional intelligence
  • Gaining deeper insight into yourself with the Mood Meter
  • Using the Mood Meter to support productive meetings
  • Creating team charters with the RULER model
  • Identifying desired steady state with the RULER charter
  • Identifying necessary transitory states with the RULER charter
  • Action Plan

High Performance Communication

  • Elements of high performance communication
  • Preparing for difficult conversations
  • Five step guide to addressing conflicts
  • Crucial Conversations
  • Making a plan for a Crucial Conversation
  • Succeeding with presentation to executives
  • Preparing for difficult conversations using Social Styles
  • Action Plan


High Performance Collaboration through Liberating Structures

  • Vision and mission
  • Networking 
  • Effective vs. ineffective meetings
  • Lab: Collaboration Patterns
  • Action Plan
Additional Liberating Structures are woven into the content of the workshop: 
  • 1-2-4-ALL
  • Appreciative Interviews
  • Troika Consulting
  • Lean Coffee
  • Local Solutions
  • Wise Crowds
  • What, So What, Now What? (W3)
  • 9 Why's
  • Social Network Webbing
  • What I Need From You (WINFY)

High Performance Team Decision Making

  • Decision making styles
  • Consensus
  • Decision Leader Decides
  • Thumb Voting
  • Fist of Five
  • Dot Voting
  • Agreement & Certainty Matrix (Cynefin)
  • T-Shirt Sizing
  • Ecocycle Planning
  • Action Plan

Maximizing Energy and Personal Effectiveness

  • Motivation basics
  • Internal vs. external motivation
  • Understanding your own motivations
  • Differences in motivation for different professions

Back to Work Action Plan

  • Your contribution to a high performance team
  • Covey's Time Management grid
  • Final Action Plan

Steve McConnell

Steve McConnell is CEO and Chief Software Engineer at Construx Software where he consults to a broad range of industries, teaches seminars, and oversees Construx’s ...