Establishing a Measurement Program
When beginning a measurement program it can be confusing to determine what to measure, how to measure it, and where to start measuring. A number of common measures are used within the software development industry, but not all measures are useful and appropriate for all organizations. As a measurement program is established, the organization must determine its specific improvement goals. These goals help it determine the questions that need to asked to determine whether it is moving towards or away from its goals and the specific measures that need to collected to answer the questions.
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